Enter your email to get updates exclusively for subscribers. It's FREE!

How To Increase Your Online Sales By At Least 40%

by Sean Mal

in Shipping

Increase Sales Online Offline

The more the merrier! That’s so true when it comes to sales.
An online seller always looks for ways to increase sales. I’ll tell you a sure fire way to improve your sales numbers.

You want to know about it because you’re an online seller or you’re looking to be. How I know?

Because you’re reading this blog, DUH!

Even if you have a physical store, you’ll benefit from this too. Here’s a little background: eBay Power Up magazine recently interviewed John Burger who’s eCommerce and Online Marketing Director of Precision Time Company (you can download the magazine if you want to).

They sell watches in their physical store and in their eBay store. John Burger made an excellent point and that’s the subject of this post. He said:

Since we started offering international shipping in June 2011, international sales now make up over 50% of our total eBay sales.

International Shipping

Yes, accepting international orders and ship internationally is an easy way to increase your sales. My own international sales make up even more than that of Precision Time.

My international sales make up more than 65% of my total sales! The number of my international visitors is in average 40% more than US visitors.


When you start shipping internationally you put your items in front of hundreds of millions more potential buyers! Imagine how much more sales you can have by having that much more customers.

Decided to go international? Not so fast!! More traffic and sales doesn’t come all free and effortless. There are benefits and drawbacks to worldwide shipping. I summarized them below. Review them then determine for yourself if global shipping is for you.

Benefits:
  1. Increased sales: I talked about it above. That’s the best benefit of offering international shipping.
  2. You can charge shipping fees with no FVF on shipping: eBay will not charge final value fee on international shipping if you offer free domestic shipping so you actually charge shipping without paying FVF on it.
  3. You will be eligible for global Top-rater Seller status: in addition to US TRS, you can be global Top-rated seller. You won’t get any FVF discount and I’m not sure if your listings a boost in international search results. That’s why I put this “benefit” in the last place.
  4. Feedback increase: The more you sell the more the number of feedbacks you get. Buyers generally prefer to deal with someone with decent number and percentage of feedback.


Drawbacks:
  1. Returns: If something goes bitter for the buyer, eBay and PayPal usually make you accept the return and issue full refund. That means you would lose expensive international shipping costs.
  2. Package can get lost or damaged: I strongly recommend buying full value shipping insurance. That way you can file a claim if package is lost or stolen. I’ve hit hard in this area. In many cases I lost a portion or all of the item value because I didn’t have shipping insurance. For that reason, I won’t ship with USPS Priority Small box because it’s not eligible for shipping insurance. USPS has lost more than one of my Priority Small Flat Rate boxes containing iPods. Be careful with this.
  3. The “Shipping and Handling Charges” DSR can take a hit: Unless you offer free international shipping, it’s very likely that you get less than 5 stars or even low DSR in the Shipping and Handling Charges because you won’t have seller protection in there. Some buyers leave less than 5 stars in this category no matter how low is the shipping charge. Offering free international shipping is not feasible for many sellers unless they sell really light items and they don’t mind pressuring the profit margin to protect their DSR.

Hopefully I could be of some help so you know a little more about global transactions. Do you ship internationally now or are you going to? What’s your experience?

Share
Enter Your Email to Get Free Newsletter
Email Address:

{ 5 comments… read them below or add one }

μετακομισεις April 11, 2012

Really interesting.. it’s also vital for user experience to promote that a site provides international shipping. If it’s not obvious in a clear spot then a user might end up navigating for a long time before finds out… And this is an auto site abandoning..

Reply

Sean Mal April 11, 2012

Yes, that’s right when you sell on your own site. But with eCommerce sites like ebay, ebid, ecrater, etc. the user knows right away if you ship internationally. Thank you
Sean Mal recently posted..Looking For The Best eBay Alternatives? Read This.My Profile

Reply

ανεκδοτα April 12, 2012

And there are even better cases in which an international service would multiply the owners income. For example the owner of an online business in a small country could provide international shipping for his products. Following a good expanding strategy, including SEO, great content translated in other languages or even only english if not his native, as well as social networking would definately increase their sales even more. One of the best options in expanding your business and increasing revenue

Reply

Sean Mal April 12, 2012

That’s the case of having an eCommerce website which includes all techniques of website promotion. Thanks for your input.
Sean Mal recently posted..Tricks to Source Items Then Sell Them OnlineMy Profile

Reply

Citizen September 4, 2014

Hello are using Wordpress for your blog platform? I’m new to the blog world but I’m trying to get started and create my own. Do you require any html coding knowledge to make your own blog? Any help would be really appreciated!

Reply

Leave a Comment

CommentLuv badge

Previous post:

Next post: